999pub Privacy Policy – How We Handle Your Personal Information

When you register and use 999pub, we collect certain personal information that is necessary to operate your account and deliver a safe gaming experience. This includes your full name, date of birth, email address, mobile number, and your preferred payment details for deposits and withdrawals in Philippine pesos. We also collect technical data such as your IP address, device type, browser version, and session activity logs whenever you access the platform. During identity verification — which is required under responsible gaming and anti-money laundering obligations — we may request a government-issued ID and a selfie for confirmation. If you contact our support team, we retain records of those communications to help resolve any follow-up concerns efficiently. We do not collect sensitive personal information such as your religion, political views, or health records. All data collection is limited strictly to what is needed to run a secure, compliant, and enjoyable platform for players across the Philippines.

The personal information we hold is used for a defined set of purposes, all of which are directly tied to running the 999pub platform responsibly and legally. Your account details allow us to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure that only eligible players aged 21 and above can access gaming features. Transaction data is used to detect and prevent fraud, money laundering, and any activity that could harm the integrity of the platform or other players. We use technical and behavioural data to improve platform performance, fix bugs, and personalise your experience — for example, remembering your preferred game categories or language settings. Where you have opted in, we may use your contact details to send you information about promotions currently listed on our Promotion page. We do not use your data to build profiles for sale to third-party advertisers, and we do not engage in automated decision-making that produces legal or similarly significant effects without human review. Every use of your data has a clear, lawful basis under applicable Philippine data protection regulations.

999pub does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — full stop. We do, however, share limited data with trusted service providers who help us operate the platform, including payment processors that handle peso transactions, identity verification partners, and cloud infrastructure providers that store data securely. Each of these partners is bound by strict data processing agreements and is only permitted to use your information for the specific purpose for which it was shared. In cases where we are legally required to do so — such as a valid court order, regulatory investigation, or request from a Philippine government authority — we will disclose the minimum information necessary to comply. If 999pub undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We never share your data with other online gaming platforms or unrelated commercial entities. Transparency about data sharing is a core part of how we build trust with every player on our platform.

We retain your personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law. Active account data is kept for the duration of your membership with 999pub and for a reasonable period afterwards to handle any outstanding disputes, chargebacks, or regulatory enquiries. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering obligations that apply to online gaming operators serving the Philippines market. Communication records with our support team are kept for up to two years to assist with follow-up queries and quality assurance. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. You may request early deletion of certain data by contacting our support team, though we may be unable to fulfil such requests where retention is legally mandated. We review our data retention practices regularly to ensure they remain proportionate and compliant.

As a registered player on 999pub, you have meaningful rights over the personal data we hold about you, and we are committed to honouring those rights in a timely and straightforward manner. You have the right to request a copy of the personal information we hold about you — this is commonly known as a data subject access request. You may also ask us to correct any inaccurate or incomplete information, and we will update our records promptly upon verification. If you believe your data is being processed without a valid legal basis, you have the right to object to that processing and to request that we restrict how we use your information while the matter is reviewed. Where data processing is based on your consent — such as receiving promotional communications — you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal. You also have the right to request deletion of your personal data, subject to any legal retention obligations that may apply. To exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond within a reasonable timeframe.

Yes, 999pub uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience as a player. Essential cookies are required for core functions such as keeping you logged in during a session, remembering your account preferences, and ensuring that security checks operate as intended — these cannot be disabled without affecting platform functionality. We also use analytical cookies to understand how players navigate the site, which pages are most visited, and where technical issues may be occurring, so that we can continuously improve performance. Preference cookies allow the platform to remember settings you have chosen, such as your preferred game view or notification preferences. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites via our platform. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may limit your ability to use certain features. For more detail on the specific cookies we use and their purposes, please contact our support team.

999pub may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the features available on the platform. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered players through their account dashboard or via the contact details on file. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. Continued use of the platform after any changes have been published constitutes your acknowledgement of the updated policy. If you disagree with any revised terms, you should stop using the platform and may request account closure by reaching out to our support team. Previous versions of this policy are not archived publicly, so we recommend saving a copy if you wish to retain a record for your own reference. All privacy-related concerns or complaints can be directed to our support team using the contact information in the footer below.